Terms of Service

Agreement to Terms

By accessing or using the services provided by Anchor & Staff ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Services Description

Anchor & Staff provides strategic brand consulting, marketing systems architecture, and related professional services. The specific scope, deliverables, and terms for each engagement will be outlined in a separate service agreement or statement of work.

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your business
• Respond to requests for information in a timely manner
• Make payments according to the agreed-upon schedule
• Designate a primary point of contact for communications
• Review and provide feedback on deliverables within agreed timeframes

Intellectual Property

Upon full payment, you will own the deliverables created specifically for your project. We retain ownership of our pre-existing intellectual property, methodologies, frameworks, and tools, which may be licensed to you for use in connection with the deliverables.

We reserve the right to showcase anonymized versions of our work in our portfolio unless you explicitly request otherwise in writing.

Payment Terms

Payment terms will be specified in your service agreement. Generally:

• A deposit is required before work begins
• Invoices are due within 14 days of receipt
• Late payments may result in project delays
• All fees are non-refundable once work has commenced

Confidentiality

We agree to keep confidential any proprietary information you share with us during our engagement. This includes business strategies, financial information, customer data, and any information marked as confidential.

Limitation of Liability

Our liability for any claim arising out of or related to our services shall be limited to the amount you paid for those services. We are not liable for any indirect, incidental, special, consequential, or punitive damages.

We provide strategic recommendations and deliverables, but cannot guarantee specific business outcomes, as results depend on many factors outside our control.

Termination

Either party may terminate an engagement with 30 days written notice. Upon termination, you will pay for all work completed up to the termination date. Any deposits for uncompleted work may be refunded on a pro-rata basis at our discretion.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.

Contact Us

If you have questions about these terms, please contact us at: